Zomato, Swiggy’s ‘quick’ food foray irks restaurant owners

Restaurants are upset with Swiggy and Zomato for launching standalone apps, Snacc and Bistro, which deliver quick meals using customer data, moving beyond their role as marketplaces. Restaurants plan legal action, citing unfair competition, while expressing concerns about potential customer migration to private-label products sold on the new apps.

Author Of article : Asmita Dey

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